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Hotels & Resorts

Elina Hotels & Resorts is a unique management application suite geared to the management and operations of hotels and resorts that want a property and customer management system which integrates front desk, sales and marketing, revenue management, customer relationship management, property management, and reporting into one unified system. Elina is built to take your mind off your day-to-day worries and focus on the guest, ensuring their satisfaction, empowerment and flexibility at every step of the way.

Elina Hotels & Resorts helps hoteliers meet the customer with a seamless service profile before, during and after their stay. The system combines state-of-the-art usability and design to focus on promoting and selling the products and services you offer!

Want to see what Elina looks like? Click here to see the Elina Presentation

Elina Hotels & Resorts features:

  • Several user levels and tailored dashboards.
    • For instance, the management interface not only allows for access to all areas of the operation, but will give you the details management needs in the form of a digital dashboard.
  • Centralised and shared information to manage operations more effectively.
  • An internal communications tool allowing users to send and receive messages (both within and outside the property) making handovers seamless and guest information and preference data accessible to your front line.
  • Control your rates and availability in one database allowing for single image inventory whether a guest calls, walks in or goes online.
  • Revenue management and Sales & Marketing tools with precision control, history and tracking:
    • Manage information distribution
    • Manage promotions
    • Set complex daily rates (based on user groups, length of stay, guest frequency, etc.)
    • Allow for up-selling and dynamic packaging
    • Sell add-ons and additional products with a fully flexible engine
    • Manage and send your newsletters and e-mail marketing campaigns directly from Elina
  • Property management is made simple with Elina Hotels. It allows your staff to easily process maintenance requests, handle housekeeping, track and view invoices and manage availability.

Interfacing

  • We can interface with most accounting software suites provided we have the necessary documentation.
  • If you have systems with which you need an integration, Elina has pre-built and configurable integration points that make it easy to integrate with just about any piece of software or system.
  • At a reasonable price we can also offer you a food and beverage solution via our integrated partner POS provider.