Services
Vestibule Solutions Concierge - Account Management
VS Concierge is our answer to the account manager. We believe in individual service and VS Concierge is your first point of contact when you have a query related to any of our products that you are using. And it's not just technical support. Your Vestibule Concierge can provide you with systems training, follow-up and assistance, whether you are wondering how to optimize your use of our promotions engine or simply need some technical assistance.
For a small fee, your VS Concierge can develop your regular users into power users by means of courses over a few hours or several days, either on-site or over the phone.
Website Development Services
At Vestibule Solutions we don't just design websites that are pretty to look at - we design a new web experience with your specific needs in mind. As hospitality and travel experts, we look at your website as a reinforcement and extension of your business strategy to create an online profile and marketplace where your target customers will feel right at home. Several decades of design and usability experience coupled with years of hospitality experience allows us to create a web environment that is truly different.
Website Audits
Not happy with your current web solution or wondering how you can improve your website to increase revenues? We perform audits for independent hotels or chains to ensure that you are making the most of current industry best practices, are performing optimally both on your website and behind the scenes. Our audit will ensure that you get a full overview of the areas of improvement, a strategic plan, and a roadmap for success tailored to your operation's needs.
Strategic Revenue Management
Our team of experts can assist you in analysing your current system of rates and availability and help you maximise the use of promotions, up-selling, length of stay restrictions and packages to increase profitability and boost sales.
Another important part of revenue management and marketing is ensuring that all channels are as unified as possible. Vestibule Solutions' team of experts can help you catalogue and standardise your image across your distribution channels.
We can also advise you on distribution strategies and make sense of all the available options. In addition, we will help your revenue and marketing teams make the most of the advertising, marketing and sales opportunities available.