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Elina

Who is the Elina Concierge?

Account Management

The Elina Concierge is our answer to the account manager. We believe in individual service and the Elina Concierge is your first point of contact when you have a query related to any of our products that you are using. And it's not just technical support. Your Elina Concierge can provide you with systems training, follow-up and assistance, whether you are wondering how to optimize your use of our promotions engine or simply need some technical assistance.

For a small fee, your VS Concierge can develop your regular users into power users by means of courses over a few hours or several days, either on-site or over the phone.

Elina Concierge Website

If you would like some help with your Elina Hospitality Management Suite, either there is an Elina module that you don't understand or you would like some guidance on how to optimise your use of Elina's many many functions, the Elina Concierge website is here to help with:

  • Elina Help! 1, 2, 3 containing user manuals, screencasts and FAQs;
  • Periodic newsletters; and
  • Details of all upgrades are functionality changes.