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Elina

Apartment Software

apartments

The Elina Apartments Property Management System (PMS) is a comprehensive systems solution specifically developed to facilitate the management of short or long-term rental apartments. Whether your target markets are leisure travellers with shorter stays or business travellers who stay for months (or a combination of both), Elina Apartments PMS is tailored to your specific needs. With length of stay controls, a user-based package and promo function, customer relationship management tools and a fully integrated BOH system, managing operations has never been easier. Fees from guests and payments to owners (should there be owners) are seamlessly processed in the system allowing you to decide payment amounts and dates.

 

Download a presentation of the Hospitality Suite here

Benefits Snapshot

  • User-friendly, comprehensive and robust property management system.
  • Centralised information database enabling excellent CRM and an efficient workplace.
  • Targeted departmental homepages.
  • Real time inventory reporting incorporating reservations made BOH and by your guests online.
  • Customised marketing for your apartments is simplified.
  • Create and manage packages to cross-sell your products and services.
  • Use promotions to reduce seasonality and increase rooms and incremental revenues.
  • Maintain open communications with your staff and guests, and vice versa.
  • Allow apartment owners to monitor and manage their assets online.
  • Invoicing and accounts made easy.

Features of the Elina Apartments PMS

  • 1 database with 2 seamlessly integrated interfaces: back of house PMS for staff and online booking engine for guests.
  • A secure centralised database allowing you to store and manage information more effectively.
  • Multiple user levels for increased control over staff usage of and access to information.
  • Tailored departmental home pages and dashboards. In other words, the housekeeping home page and dashboard contains targeted quick links and information.
  • A broad messaging tool that can be utilised by guests and staff. It allows management and staff to communicate internally re policies and procedures, maintenance etc. Plus, guest requests and comments can be disseminated to your front line ensuring improved service levels.
  • Real time inventory incorporating reservations made by your staff and your guests online. This helps to eliminate double booking, improve staff efficiency and enable à la minute availability reports so you can always maximise room rates.
  • Revenue manage your inventory by setting complex daily / weekly or monthly rates based on user groups, length of stay, guest frequency, etc.
  • Sell other products and services and boost incremental revenues at any time. With a booking, without a booking, before, during or after booking!
  • Sales & Marketing tools that can be precisely defined, specifically targeted and success monitored:
    • Manage information distribution - who gets what, how and when;
    • Create, manage and monitor promotions - minimise seasonality and maximise revenues;
    • Craft, control and monitor dynamic packaging - cross-sell your wide range of products and services more effectively; and
    • Write and post newsletters and e-mail marketing campaigns directly from Elina.
  • If your property's apartments have 1 or multiple owners, the Elina Apartments PMS allows them to manage their property online (pursuant to your set up rules):
    • Creating reservations for themselves and their friends;
    • Monitoring availability and booking patterns;
    • Taking it off and placing it on the market as they wish;
    • Reviewing invoices and accounts; and
    • Observing maintenance and upkeep internal postings.
    • Processing maintenance requests;
    • Handling housekeeping;
    • Tracking, viewing and managing invoices and payments; and
    • Managing availability is one of the many tasks that are performed effortlessly.
  • In short, within one system your staff can: process maintenance requests; handle housekeeping updates; track, view and process invoices; monitor room availability; send pre-arrival welcome notes; and a whole lot more.

Techie Bits

  • Elina PMS Software is built on the latest Microsoft .NET technology.
  • No requirement for local servers or IT support.
  • All you need to benefit from the performance and functionality of Elina is:
    • a local internet connection running any standard web browser (Firefox 3.5+, IE 8+, Opera V5+, Safari or comparable browser); and
    • a computer using PC, MAC, Unix or Linux!
  • Elina PMS Software is also accessed through most smart phones (such as iPhone, iPad, Windows mobile phones, Android, etc.

Interfacing

  • Elina will interface with most accounting software suites provided we have the necessary documentation.
  • Elina has pre-built and configurable integration points that make it easy to integrate with just about any piece of software or system.
  • For an additional fee, we can provide you with a comprehensive food and beverage solution through our integrated partner POS provider.

 

Contact us today for a callback, a demo or to receive more information. Or call our dedicated sales team on +44 (0) 20 305 17 305.