Hotel & Resort PMS

The Elina Hotel & Resort Property Management System (PMS) Software is a comprehensive solution specifically developed to facilitate the management of hotel and resort operations. In one unified system it integrates:

front desk;
sales and marketing;
revenue management;
customer relationship management; and
property management and reporting.

Elina PMS was built to reduce the time it takes to complete daily ad hoc management tasks, allowing you to focus on the guest! Elina PMS empowers guests to make their own bookings with increased flexibility ensuring improved satisfaction at every step.

Elina Hotel & Resort PMS helps hoteliers impress guests with seamless service delivery, before, during and after their stay. The system combines state-of-the-art usability and design to focus on promoting and selling the full range of products and services you offer!

Download a presentation of the Hospitality Suite

Features of the Elina Hotel & Resort PMS

Benefits Snapshot

User-friendly, comprehensive and robust PMS.
Centralised information database enabling excellent CRM and an efficient workplace.
Targeted departmental homepages.
Real time inventory reporting incorporating reservations made BOH and by your guests online.
Customised marketing for your hotel is simplified.
Create and manage packages to cross-sell your products and services.
Use promotions to reduce seasonality and increase rooms and incremental revenues.
Maintain open communications with your staff and guests, and vice versa.
Invoicing and accounts made easy.

1 database with 2 seamlessly integrated interfaces: back of house PMS for staff and online booking engine and extranet for guests.
A secure centralised database allowing you to store and manage information more efficiently and effectively.
Multiple user levels for increased control over staff usage of and access to information.
Tailored departmental home pages and dashboards. In other words, the housekeeping home page and dashboard contains targeted quick links and information.
A broad messaging tool that can be utilised by guests and staff. It allows management and staff to communicate internally re policies and procedures, maintenance etc. Plus, guest requests and comments can be disseminated to your front line ensuring improved service levels.
Real time inventory incorporating reservations made by your staff and your guests online. This helps to eliminate double booking, improve staff efficiency and enable à la minute availability reports so you can always maximise room rates.
Revenue manage your inventory by setting complex daily rates based on user groups, length of stay, guest frequency, etc.
Sell other products and services and boost incremental revenues at any time. With a booking, without a booking, before, during or after booking!
Sales & Marketing tools that can be precisely defined, specifically targeted and success monitored:
- Manage information distribution - who gets what, how and when;
- Create, manage and monitor promotions - minimise seasonality and maximise revenues;
- Craft, control and monitor dynamic packaging - cross-sell your wide range of products and services more effectively; and
- Write and post newsletters and e-mail marketing campaigns directly from Elina.

In short, within one system your staff can: process maintenance requests; handle housekeeping updates; track, view and process invoices; monitor room availability; send pre-arrival welcome notes; and a whole lot more.

Techie Bits

Elina PMS Software is built on the latest Microsoft .NET technology.
No requirement for local servers or IT support.
All you need to benefit from the performance and functionality of Elina is (1) a local internet connection running any standard web browser (Firefox 3.5+, IE 8+, Opera V5+, Safari or comparable browser) and (2) a computer using PC, MAC, Unix or Linux!
Elina PMS Software is also accessed through most smart phones (such as iPhone, iPad, Windows mobile phones, Android, etc.)

Interfacing

Elina will interface with most accounting software suites provided we have the necessary documentation.
Elina has pre-built and configurable integration points that make it easy to integrate with just about any piece of software or system.
For an additional fee, we can provide you with a comprehensive food and beverage solution through our integrated partner POS provider.

Contact us today for a callback, a demo or to receive more information. Or call our dedicated sales team on +44 (0) 20 305 17 305.